{"id":23,"date":"2014-11-24T23:01:46","date_gmt":"2014-11-24T23:01:46","guid":{"rendered":"http:\/\/leedaniels.co.uk\/?page_id=23"},"modified":"2020-01-05T21:30:39","modified_gmt":"2020-01-05T21:30:39","slug":"home","status":"publish","type":"page","link":"https:\/\/leedaniels.co.uk\/","title":{"rendered":"Resume"},"content":{"rendered":"<style type=\"text\/css\">\n            #resume-279.rb-template-container { max-width: 100% !important; margin-left: auto; margin-right: auto; }            #resume-279 .rbt-header-wrapper { border-color: rgba( 0, 0, 0, 0.2 ); }\n            #resume-279.rb-template-container { background: transparent !important; box-sizing: border-box; padding: 0 !important; }                                                @media screen and (max-width: 900px) {\n                #resume-279.rb-template-container {\n                    padding:45px !important;\n                }\n            }\n        <\/style><section id=\"resume-279\" class=\"rb-template-container\"><div class=\"rb-template-default\"><div class=\"rbt-header-wrapper\"><style type=\"text\/css\">\n\t#rb-template-156 .rbt-header .rbt-name,\n\t#rb-template-156 .rbt-header .rbt-title { color:#000000; }\n\t#rb-template-156 .rbt-header .rb-button { background:#2271b1; }\n\t#rb-template-156 .rbt-header .rb-button:hover { background:#000000; }\n\t#rb-template-156 .rbt-header > .rbt-photo { width: 100px; height: 100px; }\n<\/style>\n\n<div id=\"rb-template-156\" class=\"rb-template-default\">\n\t<section class=\"rbt-header\">\n\n\t\t\t\t\n\t\t\t\n\t\t\t\n\t\t<div class=\"rbt-name\">Lee Daniels<\/div>\n\t\n\t\t\t\n\t\t<div class=\"rbt-title\"><\/div>\t\t\n\t\t \n\t\n\t\t\t\n\t<\/section>\n<\/div><\/div><div class=\"rbt-body\"><div class=\"rbt-column small\"><style type=\"text\/css\">\n\t\t#rb-template-518 .rb-resume-skills-block { color: #000000; }\n\t\t#rb-template-518 .rb-resume-skills-block .rb-resume-skill-rating svg > path { stroke: #ffA500; fill: #ffA500; }\n\t\t#rb-template-518 .rbt-section-heading { color: #2271b1; }\n\t\t\t<\/style><div class=\"rb-compact\"><div id=\"rb-template-518\" class=\"rb-template-default\"><div class=\"rbt-section-heading\">Technical Skills<\/div><div class=\"rb-resume-skills-block-wrapper\"><div class=\"rb-resume-skills-block\"><div class=\"rb-resume-skill-title\">ICT User Support<\/div><div class=\"rb-resume-skill-rating\"><div class=\"rb-rating-star-whole\"><svg width=\"24\" height=\"24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M12 4.75L13.75 10.25H19.25L14.75 13.75L16.25 19.25L12 15.75L7.75 19.25L9.25 13.75L4.75 10.25H10.25L12 4.75Z\" stroke=\"#141414\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div><div class=\"rb-rating-star-whole\"><svg width=\"24\" height=\"24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M12 4.75L13.75 10.25H19.25L14.75 13.75L16.25 19.25L12 15.75L7.75 19.25L9.25 13.75L4.75 10.25H10.25L12 4.75Z\" stroke=\"#141414\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div><div class=\"rb-rating-star-whole\"><svg width=\"24\" height=\"24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M12 4.75L13.75 10.25H19.25L14.75 13.75L16.25 19.25L12 15.75L7.75 19.25L9.25 13.75L4.75 10.25H10.25L12 4.75Z\" stroke=\"#141414\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div><div class=\"rb-rating-star-whole\"><svg width=\"24\" height=\"24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M12 4.75L13.75 10.25H19.25L14.75 13.75L16.25 19.25L12 15.75L7.75 19.25L9.25 13.75L4.75 10.25H10.25L12 4.75Z\" stroke=\"#141414\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div><div class=\"rb-rating-star-half\"><svg width=\"24\" height=\"24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M12 4.75L13.75 10.25H19.25L14.75 13.75L16.25 19.25L12 15.75L7.75 19.25L9.25 13.75L4.75 10.25H10.25L12 4.75Z\" stroke=\"#141414\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div><\/div><\/div><div class=\"rb-resume-skills-block\"><div class=\"rb-resume-skill-title\">Software &amp; Hardware Installation<\/div><div class=\"rb-resume-skill-rating\"><div class=\"rb-rating-star-whole\"><svg width=\"24\" height=\"24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M12 4.75L13.75 10.25H19.25L14.75 13.75L16.25 19.25L12 15.75L7.75 19.25L9.25 13.75L4.75 10.25H10.25L12 4.75Z\" stroke=\"#141414\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div><div class=\"rb-rating-star-whole\"><svg width=\"24\" height=\"24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M12 4.75L13.75 10.25H19.25L14.75 13.75L16.25 19.25L12 15.75L7.75 19.25L9.25 13.75L4.75 10.25H10.25L12 4.75Z\" stroke=\"#141414\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div><div class=\"rb-rating-star-whole\"><svg width=\"24\" height=\"24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M12 4.75L13.75 10.25H19.25L14.75 13.75L16.25 19.25L12 15.75L7.75 19.25L9.25 13.75L4.75 10.25H10.25L12 4.75Z\" stroke=\"#141414\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div><div class=\"rb-rating-star-whole\"><svg width=\"24\" height=\"24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M12 4.75L13.75 10.25H19.25L14.75 13.75L16.25 19.25L12 15.75L7.75 19.25L9.25 13.75L4.75 10.25H10.25L12 4.75Z\" stroke=\"#141414\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div><div class=\"rb-rating-star-whole\"><svg width=\"24\" height=\"24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M12 4.75L13.75 10.25H19.25L14.75 13.75L16.25 19.25L12 15.75L7.75 19.25L9.25 13.75L4.75 10.25H10.25L12 4.75Z\" stroke=\"#141414\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div><\/div><\/div><div class=\"rb-resume-skills-block\"><div class=\"rb-resume-skill-title\">Software &amp; Hardware Troubleshooting<\/div><div class=\"rb-resume-skill-rating\"><div class=\"rb-rating-star-whole\"><svg width=\"24\" height=\"24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M12 4.75L13.75 10.25H19.25L14.75 13.75L16.25 19.25L12 15.75L7.75 19.25L9.25 13.75L4.75 10.25H10.25L12 4.75Z\" stroke=\"#141414\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div><div class=\"rb-rating-star-whole\"><svg width=\"24\" height=\"24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M12 4.75L13.75 10.25H19.25L14.75 13.75L16.25 19.25L12 15.75L7.75 19.25L9.25 13.75L4.75 10.25H10.25L12 4.75Z\" stroke=\"#141414\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div><div class=\"rb-rating-star-whole\"><svg width=\"24\" height=\"24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M12 4.75L13.75 10.25H19.25L14.75 13.75L16.25 19.25L12 15.75L7.75 19.25L9.25 13.75L4.75 10.25H10.25L12 4.75Z\" stroke=\"#141414\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div><div class=\"rb-rating-star-whole\"><svg width=\"24\" height=\"24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M12 4.75L13.75 10.25H19.25L14.75 13.75L16.25 19.25L12 15.75L7.75 19.25L9.25 13.75L4.75 10.25H10.25L12 4.75Z\" stroke=\"#141414\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div><div class=\"rb-rating-star-half\"><svg width=\"24\" height=\"24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M12 4.75L13.75 10.25H19.25L14.75 13.75L16.25 19.25L12 15.75L7.75 19.25L9.25 13.75L4.75 10.25H10.25L12 4.75Z\" stroke=\"#141414\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div><\/div><\/div><div class=\"rb-resume-skills-block\"><div class=\"rb-resume-skill-title\">Planning &amp; Project Management<\/div><div class=\"rb-resume-skill-rating\"><div class=\"rb-rating-star-whole\"><svg width=\"24\" height=\"24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M12 4.75L13.75 10.25H19.25L14.75 13.75L16.25 19.25L12 15.75L7.75 19.25L9.25 13.75L4.75 10.25H10.25L12 4.75Z\" stroke=\"#141414\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div><div class=\"rb-rating-star-whole\"><svg width=\"24\" height=\"24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M12 4.75L13.75 10.25H19.25L14.75 13.75L16.25 19.25L12 15.75L7.75 19.25L9.25 13.75L4.75 10.25H10.25L12 4.75Z\" stroke=\"#141414\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div><div class=\"rb-rating-star-whole\"><svg width=\"24\" height=\"24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M12 4.75L13.75 10.25H19.25L14.75 13.75L16.25 19.25L12 15.75L7.75 19.25L9.25 13.75L4.75 10.25H10.25L12 4.75Z\" stroke=\"#141414\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div><div class=\"rb-rating-star-whole\"><svg width=\"24\" height=\"24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M12 4.75L13.75 10.25H19.25L14.75 13.75L16.25 19.25L12 15.75L7.75 19.25L9.25 13.75L4.75 10.25H10.25L12 4.75Z\" stroke=\"#141414\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div><\/div><\/div><div class=\"rbt-section-heading\">Software<\/div><div class=\"rb-resume-skills-block\"><div class=\"rb-resume-skill-title\">Microsoft Windows<\/div><div class=\"rb-resume-skill-rating\"><div class=\"rb-rating-star-whole\"><svg width=\"24\" height=\"24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M12 4.75L13.75 10.25H19.25L14.75 13.75L16.25 19.25L12 15.75L7.75 19.25L9.25 13.75L4.75 10.25H10.25L12 4.75Z\" stroke=\"#141414\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div><div class=\"rb-rating-star-whole\"><svg width=\"24\" height=\"24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M12 4.75L13.75 10.25H19.25L14.75 13.75L16.25 19.25L12 15.75L7.75 19.25L9.25 13.75L4.75 10.25H10.25L12 4.75Z\" stroke=\"#141414\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div><div class=\"rb-rating-star-whole\"><svg width=\"24\" height=\"24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M12 4.75L13.75 10.25H19.25L14.75 13.75L16.25 19.25L12 15.75L7.75 19.25L9.25 13.75L4.75 10.25H10.25L12 4.75Z\" stroke=\"#141414\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div><div class=\"rb-rating-star-whole\"><svg width=\"24\" height=\"24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M12 4.75L13.75 10.25H19.25L14.75 13.75L16.25 19.25L12 15.75L7.75 19.25L9.25 13.75L4.75 10.25H10.25L12 4.75Z\" stroke=\"#141414\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div><div class=\"rb-rating-star-half\"><svg width=\"24\" height=\"24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M12 4.75L13.75 10.25H19.25L14.75 13.75L16.25 19.25L12 15.75L7.75 19.25L9.25 13.75L4.75 10.25H10.25L12 4.75Z\" stroke=\"#141414\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div><\/div><div class=\"rb-resume-skill-description\">Up to and including Windows 10<\/div><\/div><div class=\"rb-resume-skills-block\"><div class=\"rb-resume-skill-title\">Microsoft Office<\/div><div class=\"rb-resume-skill-rating\"><div class=\"rb-rating-star-whole\"><svg width=\"24\" height=\"24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M12 4.75L13.75 10.25H19.25L14.75 13.75L16.25 19.25L12 15.75L7.75 19.25L9.25 13.75L4.75 10.25H10.25L12 4.75Z\" stroke=\"#141414\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div><div class=\"rb-rating-star-whole\"><svg width=\"24\" height=\"24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M12 4.75L13.75 10.25H19.25L14.75 13.75L16.25 19.25L12 15.75L7.75 19.25L9.25 13.75L4.75 10.25H10.25L12 4.75Z\" stroke=\"#141414\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div><div class=\"rb-rating-star-whole\"><svg width=\"24\" height=\"24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M12 4.75L13.75 10.25H19.25L14.75 13.75L16.25 19.25L12 15.75L7.75 19.25L9.25 13.75L4.75 10.25H10.25L12 4.75Z\" stroke=\"#141414\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div><div class=\"rb-rating-star-whole\"><svg width=\"24\" height=\"24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M12 4.75L13.75 10.25H19.25L14.75 13.75L16.25 19.25L12 15.75L7.75 19.25L9.25 13.75L4.75 10.25H10.25L12 4.75Z\" stroke=\"#141414\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div><div class=\"rb-rating-star-half\"><svg width=\"24\" height=\"24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M12 4.75L13.75 10.25H19.25L14.75 13.75L16.25 19.25L12 15.75L7.75 19.25L9.25 13.75L4.75 10.25H10.25L12 4.75Z\" stroke=\"#141414\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div><\/div><div class=\"rb-resume-skill-description\">Up to and including Office 365<\/div><\/div><div class=\"rb-resume-skills-block\"><div class=\"rb-resume-skill-title\">Call Logging Systems<\/div><div class=\"rb-resume-skill-rating\"><div class=\"rb-rating-star-whole\"><svg width=\"24\" height=\"24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M12 4.75L13.75 10.25H19.25L14.75 13.75L16.25 19.25L12 15.75L7.75 19.25L9.25 13.75L4.75 10.25H10.25L12 4.75Z\" stroke=\"#141414\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div><div class=\"rb-rating-star-whole\"><svg width=\"24\" height=\"24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M12 4.75L13.75 10.25H19.25L14.75 13.75L16.25 19.25L12 15.75L7.75 19.25L9.25 13.75L4.75 10.25H10.25L12 4.75Z\" stroke=\"#141414\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div><div class=\"rb-rating-star-whole\"><svg width=\"24\" height=\"24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M12 4.75L13.75 10.25H19.25L14.75 13.75L16.25 19.25L12 15.75L7.75 19.25L9.25 13.75L4.75 10.25H10.25L12 4.75Z\" stroke=\"#141414\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div><div class=\"rb-rating-star-whole\"><svg width=\"24\" height=\"24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M12 4.75L13.75 10.25H19.25L14.75 13.75L16.25 19.25L12 15.75L7.75 19.25L9.25 13.75L4.75 10.25H10.25L12 4.75Z\" stroke=\"#141414\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div><div class=\"rb-rating-star-half\"><svg width=\"24\" height=\"24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M12 4.75L13.75 10.25H19.25L14.75 13.75L16.25 19.25L12 15.75L7.75 19.25L9.25 13.75L4.75 10.25H10.25L12 4.75Z\" stroke=\"#141414\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div><\/div><\/div><div class=\"rb-resume-skills-block\"><div class=\"rb-resume-skill-title\">Active Directory<\/div><div class=\"rb-resume-skill-rating\"><div class=\"rb-rating-star-whole\"><svg width=\"24\" height=\"24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M12 4.75L13.75 10.25H19.25L14.75 13.75L16.25 19.25L12 15.75L7.75 19.25L9.25 13.75L4.75 10.25H10.25L12 4.75Z\" stroke=\"#141414\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div><div class=\"rb-rating-star-whole\"><svg width=\"24\" height=\"24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M12 4.75L13.75 10.25H19.25L14.75 13.75L16.25 19.25L12 15.75L7.75 19.25L9.25 13.75L4.75 10.25H10.25L12 4.75Z\" stroke=\"#141414\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div><div class=\"rb-rating-star-whole\"><svg width=\"24\" height=\"24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M12 4.75L13.75 10.25H19.25L14.75 13.75L16.25 19.25L12 15.75L7.75 19.25L9.25 13.75L4.75 10.25H10.25L12 4.75Z\" stroke=\"#141414\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div><div class=\"rb-rating-star-whole\"><svg width=\"24\" height=\"24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M12 4.75L13.75 10.25H19.25L14.75 13.75L16.25 19.25L12 15.75L7.75 19.25L9.25 13.75L4.75 10.25H10.25L12 4.75Z\" stroke=\"#141414\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div><\/div><\/div><div class=\"rb-resume-skills-block\"><div class=\"rb-resume-skill-title\">Content Management Systems<\/div><div class=\"rb-resume-skill-rating\"><div class=\"rb-rating-star-whole\"><svg width=\"24\" height=\"24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M12 4.75L13.75 10.25H19.25L14.75 13.75L16.25 19.25L12 15.75L7.75 19.25L9.25 13.75L4.75 10.25H10.25L12 4.75Z\" stroke=\"#141414\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div><div class=\"rb-rating-star-whole\"><svg width=\"24\" height=\"24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M12 4.75L13.75 10.25H19.25L14.75 13.75L16.25 19.25L12 15.75L7.75 19.25L9.25 13.75L4.75 10.25H10.25L12 4.75Z\" stroke=\"#141414\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div><div class=\"rb-rating-star-whole\"><svg width=\"24\" height=\"24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M12 4.75L13.75 10.25H19.25L14.75 13.75L16.25 19.25L12 15.75L7.75 19.25L9.25 13.75L4.75 10.25H10.25L12 4.75Z\" stroke=\"#141414\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div><div class=\"rb-rating-star-whole\"><svg width=\"24\" height=\"24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M12 4.75L13.75 10.25H19.25L14.75 13.75L16.25 19.25L12 15.75L7.75 19.25L9.25 13.75L4.75 10.25H10.25L12 4.75Z\" stroke=\"#141414\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div><\/div><\/div><div class=\"rb-resume-skills-block\"><div class=\"rb-resume-skill-title\">PhotoShop<\/div><div class=\"rb-resume-skill-rating\"><div class=\"rb-rating-star-whole\"><svg width=\"24\" height=\"24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M12 4.75L13.75 10.25H19.25L14.75 13.75L16.25 19.25L12 15.75L7.75 19.25L9.25 13.75L4.75 10.25H10.25L12 4.75Z\" stroke=\"#141414\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div><div class=\"rb-rating-star-whole\"><svg width=\"24\" height=\"24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M12 4.75L13.75 10.25H19.25L14.75 13.75L16.25 19.25L12 15.75L7.75 19.25L9.25 13.75L4.75 10.25H10.25L12 4.75Z\" stroke=\"#141414\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div><div class=\"rb-rating-star-whole\"><svg width=\"24\" height=\"24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M12 4.75L13.75 10.25H19.25L14.75 13.75L16.25 19.25L12 15.75L7.75 19.25L9.25 13.75L4.75 10.25H10.25L12 4.75Z\" stroke=\"#141414\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div><div class=\"rb-rating-star-half\"><svg width=\"24\" height=\"24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M12 4.75L13.75 10.25H19.25L14.75 13.75L16.25 19.25L12 15.75L7.75 19.25L9.25 13.75L4.75 10.25H10.25L12 4.75Z\" stroke=\"#141414\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"rbt-column large\"><style type=\"text\/css\">\n\t\t#rb-template-205 .rbt-introduction { color:#000000; }\n\t<\/style>\n\t\n\t<div id=\"rb-template-205\" class=\"rb-template-default\">\n\t\t<div class=\"rbt-introduction\"><p style=\"font-variant: normal;letter-spacing: normal;font-style: normal;font-weight: normal\" align=\"justify\"><span style=\"color: #333333\"><span style=\"font-family: apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Helvetica Neue, sans-serif\"><span style=\"font-size: medium\">I would like to take this opportunity to introduce myself to you, I have worked in IT for almost 20 years and have an appetite to learn and better my knowledge, understanding and skills to be able to bring those skills and experiences to my next job.\u00a0<\/span><\/span><\/span><\/p>\r\n<p style=\"font-variant: normal;letter-spacing: normal;font-style: normal;font-weight: normal\" align=\"justify\"><span style=\"color: #333333\"><span style=\"font-family: apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Helvetica Neue, sans-serif\"><span style=\"font-size: medium\">I currently work for Birmingham &amp; Solihull Mental Health Trust as a Senior ICT Support Technician and Service Transition Manager working with a small team supporting over 4000 staff with a variety of ICT issues. Within the Trust I have been involved with large scale projects which included the replacement and upgrade of over 1500 PC's and laptops, over 2000 mobile devices and 300 VoIP phones.<\/span><\/span><\/span><\/p>\r\n<p style=\"font-variant: normal;letter-spacing: normal;font-style: normal;font-weight: normal\" align=\"justify\"><span style=\"color: #333333\"><span style=\"font-family: apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Helvetica Neue, sans-serif\"><span style=\"font-size: medium\">During my time at BSMHFT I have also helped provide on-site, over the phone and remote desktop technical support and training to both staff and team members alike on software and hardware related queries and in less than 5 years I have progressed through the organisation from a Band 1 IT Technician to the manger of the Service Transition team which shows my drive to succeed and the belief in my abilities from my colleagues.<\/span><\/span><\/span><\/p><\/div>\t<\/div><style type=\"text\/css\">\n\t\t#rb-template-757,\n\t\t#rb-template-757 .rbt-history-blocks .rbt-history-block { color: #000000; }\n\t\t#rb-template-757 .rbt-section-heading { color: #2271b1; }\n\t\t#rb-template-757 .rbt-history-blocks .rbt-history-block > div::before { background: #000000; }\n\t\t#rb-template-757 .rbt-history-blocks .rbt-history-place-time > span::after { background: #000000; }\n\t\t#rb-template-757 .rbt-history-blocks .rbt-history-block .rbt-history-job-degree:after { background: #2271b1; }\n\t<\/style><div id=\"rb-template-757\" class=\"rb-template-default\"><div class=\"rbt-section-heading\">Experience<\/div><div class=\"rbt-history-blocks\"><div class=\"rbt-history-block\"><div class=\"rbt-history-job-degree\">Senior ICT Support Technician and Service Transition Manager<\/div><div class=\"rbt-history-place-time\"><span class=\"rbt-history-company-school\">Birmingham &amp; Solihull Mental Health NHS Trust<\/span><span class=\"rbt-history-dates\">2017 - Present<\/span><\/div><div class=\"rbt-history-description\"><p style=\"font-variant: normal;letter-spacing: normal;font-style: normal;font-weight: normal\" align=\"justify\"><span style=\"color: #333333\"><span style=\"font-family: apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Helvetica Neue, sans-serif\"><span style=\"font-size: medium\">I work in the ICT Service Delivery department of the Birmingham &amp; Solihull Mental Health Trust part of the NHS supporting over 4000 users. My role includes:<\/span><\/span><\/span><\/p>\r\n<p style=\"font-variant: normal;letter-spacing: normal\" align=\"justify\"><span style=\"color: #333333\">\u2022 <span style=\"font-size: medium\"><span style=\"font-family: apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Helvetica Neue, sans-serif\"><span style=\"font-style: normal\"><span style=\"font-weight: normal\">2nd line technical support to staff members either by phone, email, in person or through remote desktop in a Windows 7 and 10 environment.<\/span><\/span><\/span><\/span><\/span><\/p>\r\n<p style=\"font-variant: normal;letter-spacing: normal\" align=\"justify\"><span style=\"color: #333333\">\u2022 <span style=\"font-size: medium\"><span style=\"font-family: apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Helvetica Neue, sans-serif\"><span style=\"font-style: normal\"><span style=\"font-weight: normal\">Provide technical support to 1st line support team and 2nd line field engineers.<\/span><\/span><\/span><\/span><\/span><\/p>\r\n<p style=\"font-variant: normal;letter-spacing: normal\" align=\"justify\"><span style=\"color: #333333\">\u2022 <span style=\"font-size: medium\"><span style=\"font-family: apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Helvetica Neue, sans-serif\"><span style=\"font-style: normal\"><span style=\"font-weight: normal\">Repair damaged and faulty PCs and Laptops.<\/span><\/span><\/span><\/span><\/span><\/p>\r\n<p style=\"font-variant: normal;letter-spacing: normal\" align=\"justify\"><span style=\"color: #333333\">\u2022 <span style=\"font-size: medium\"><span style=\"font-family: apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Helvetica Neue, sans-serif\"><span style=\"font-style: normal\"><span style=\"font-weight: normal\">Cover 1st line and 2nd line team leaders<\/span><\/span><\/span><span style=\"font-family: apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Helvetica Neue, sans-serif\"><span style=\"font-style: normal\"><span style=\"font-weight: normal\"> and Service Delivery Manager <\/span><\/span><\/span><span style=\"font-family: apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Helvetica Neue, sans-serif\"><span style=\"font-style: normal\"><span style=\"font-weight: normal\">when necessary.<\/span><\/span><\/span><\/span><\/span><\/p>\r\n<p style=\"font-variant: normal;letter-spacing: normal\" align=\"justify\"><span style=\"color: #333333\">\u2022 <span style=\"font-size: medium\"><span style=\"font-family: apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Helvetica Neue, sans-serif\"><span style=\"font-style: normal\"><span style=\"font-weight: normal\">Use Microsoft Service Manager (SCSM) call logging system to log, update, close and assign calls to field engineers.<\/span><\/span><\/span><\/span><\/span><\/p>\r\n<p style=\"font-variant: normal;letter-spacing: normal\" align=\"justify\"><span style=\"color: #333333\">\u2022 <span style=\"font-size: medium\"><span style=\"font-family: apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Helvetica Neue, sans-serif\"><span style=\"font-style: normal\"><span style=\"font-weight: normal\">Create installation packages for software which will be distributed using SCCM.<\/span><\/span><\/span><\/span><\/span><\/p>\r\n<p style=\"font-variant: normal;letter-spacing: normal\" align=\"justify\"><span style=\"color: #333333\">\u2022 <span style=\"font-size: medium\"><span style=\"font-family: apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Helvetica Neue, sans-serif\"><span style=\"font-style: normal\"><span style=\"font-weight: normal\">Utilize SCCM for pushing out software, general computer maintenance and deployment reports.<\/span><\/span><\/span><\/span><\/span><\/p>\r\n<p style=\"font-variant: normal;letter-spacing: normal\" align=\"justify\"><span style=\"color: #333333\">\u2022 <span style=\"font-size: medium\"><span style=\"font-family: apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Helvetica Neue, sans-serif\"><span style=\"font-style: normal\"><span style=\"font-weight: normal\">Create views, templates and tasks in SCSM and runbooks in Orchestrator to assist all Trust ICT teams with their day to day work and work with those teams to develop SCSM to help improve the service they provide.<\/span><\/span><\/span><\/span><\/span><\/p>\r\n<p style=\"font-variant: normal;letter-spacing: normal\" align=\"justify\"><span style=\"color: #333333\">\u2022 <span style=\"font-size: medium\"><span style=\"font-family: apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Helvetica Neue, sans-serif\"><span style=\"font-style: normal\"><span style=\"font-weight: normal\">Maintain accurate asset register of hardware and software using SCSM.<\/span><\/span><\/span><\/span><\/span><\/p>\r\n<p style=\"font-variant: normal;letter-spacing: normal\" align=\"justify\"><span style=\"color: #333333\">\u2022 <span style=\"font-size: medium\"><span style=\"font-family: apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Helvetica Neue, sans-serif\"><span style=\"font-style: normal\"><span style=\"font-weight: normal\">Administration of Active Directory, McAfee and Sophos Anti-Virus and UTM, Microsoft System Centre and Configuration Manager and Backup Systems.<\/span><\/span><\/span><\/span><\/span><\/p>\r\n<p style=\"font-variant: normal;letter-spacing: normal\" align=\"justify\"><span style=\"color: #333333\">\u2022 <span style=\"font-size: medium\"><span style=\"font-family: apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Helvetica Neue, sans-serif\"><span style=\"font-style: normal\"><span style=\"font-weight: normal\">Administration of in-house web based systems.<\/span><\/span><\/span><\/span><\/span><\/p>\r\n<p style=\"font-variant: normal;letter-spacing: normal\" align=\"justify\"><span style=\"color: #333333\">\u2022 <span style=\"font-size: medium\"><span style=\"font-family: apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Helvetica Neue, sans-serif\"><span style=\"font-style: normal\"><span style=\"font-weight: normal\">Provide VoIP, analogue, mobile and payphone technical support.<\/span><\/span><\/span><\/span><\/span><\/p>\r\n<p style=\"font-variant: normal;letter-spacing: normal\" align=\"justify\"><span style=\"color: #333333\">\u2022 <span style=\"font-size: medium\"><span style=\"font-family: apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Helvetica Neue, sans-serif\"><span style=\"font-style: normal\"><span style=\"font-weight: normal\">Maintain an up-to-date detailed knowledge database of hardware and software within the Trust.<\/span><\/span><\/span><\/span><\/span><\/p>\r\n<p style=\"font-variant: normal;letter-spacing: normal\" align=\"justify\"><span style=\"color: #333333\">\u2022 <span style=\"font-size: medium\"><span style=\"font-family: apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Helvetica Neue, sans-serif\"><span style=\"font-style: normal\"><span style=\"font-weight: normal\">Provide SCSM reports for ICT Managers and Trust Executives using Excel, SQL and PowerBI.<\/span><\/span><\/span><\/span><\/span><\/p>\r\n<p style=\"font-variant: normal;letter-spacing: normal\" align=\"justify\"><span style=\"color: #333333\">\u2022 <span style=\"font-size: medium\"><span style=\"font-family: apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Helvetica Neue, sans-serif\"><span style=\"font-style: normal\"><span style=\"font-weight: normal\">Manage a team of 6 who look after the Trusts AD &amp; NHS Mail accounts, purchasing, equipment moves and requests for systems and infrastructure changes.<\/span><\/span><\/span><\/span><\/span><\/p><\/div><\/div><div class=\"rbt-history-block\"><div class=\"rbt-history-job-degree\">1st\/2nd Line ICT Desktop Support Technician<\/div><div class=\"rbt-history-place-time\"><span class=\"rbt-history-company-school\">Birmingham &amp; Solihull Mental Health NHS Trust<\/span><span class=\"rbt-history-dates\">2015 - 2017<\/span><\/div><div class=\"rbt-history-description\"><p>I worked in the ICT Service Desk department of the Birmingham &amp; Solihull Mental Health Trust part of the NHS supporting over 4000 users. My role includes:\u00a0<\/p>\r\n<p>\u2022 Provide 1st and 2nd Line technical support to staff members either by phone, email, in person or through remote desktop.<span style=\"color: #ffffff\">.<\/span><\/p>\r\n<p>\u2022 Provide technical support to field engineers.<span style=\"color: #ffffff\">.<\/span><\/p>\r\n<p>\u2022 Use call logging system.<span style=\"color: #ffffff\">.<\/span><\/p>\r\n<p>\u2022 Installation and support for desktop applications.<span style=\"color: #ffffff\">.<\/span><\/p>\r\n<p>\u2022 Administration\u00a0of Active Directory, Anti-Virus, Microsoft System Manager and Backup Systems.<span style=\"color: #ffffff\">.<\/span><\/p>\r\n<p>\u2022 Administration of in-house web based systems.<span style=\"color: #ffffff\">.<\/span><\/p>\r\n<p>\u2022 Provide VoIP, analogue and pay phone technical support.<span style=\"color: #ffffff\">.<\/span><\/p>\r\n<p>\u2022 Setup Blackberry devices and train staff on usage.<\/p><\/div><\/div><div class=\"rbt-history-block\"><div class=\"rbt-history-job-degree\">IT Support Technician<\/div><div class=\"rbt-history-place-time\"><span class=\"rbt-history-company-school\">Birmingham &amp; Solihull Mental Health NHS Trust<\/span><span class=\"rbt-history-dates\">2013 - 2015<\/span><\/div><div class=\"rbt-history-description\"><p>I worked in the projects department of the Birmingham &amp; Solihull Mental Health Trust part of the NHS supporting over 4000 users. My role included:<\/p>\r\n<p><strong>PC Replacement<\/strong>:<br \/>\u2022 Survey sites both physically and by using software available to plan and issue work to team members.<\/p>\r\n<p>\u2022 Receive deliveries of PC's and laptops, catalogue equipment, install Trust wide image, join to domain and install any additionally software required.<span style=\"color: #ffffff\">.<\/span><\/p>\r\n<p>\u2022 Ensure all HDD's are encrypted with McAfee ePolicy Orchestrator before deploying.<span style=\"color: #ffffff\">.<\/span><\/p>\r\n<p>\u2022 Replace PC's and laptops in accordance with Trust procedures.<span style=\"color: #ffffff\">.<\/span><\/p>\r\n<p>\u2022 Administer Active Directory by moving computers to correct OU and deleting replaced units.<span style=\"color: #ffffff\">.<\/span><\/p>\r\n<p>\u2022 Work with 3rd line support to test new Trust Images and new devices for bugs and find solutions.<\/p>\r\n<p><strong>VoIP Phones<\/strong><span style=\"color: #ffffff\">.}<br \/><\/span>\u2022 Survey sites and collate list of phone numbers and placement of phones within the site.<span style=\"color: #ffffff\">.<\/span><\/p>\r\n<p>\u2022 Set up VoIP phones and configure using Siemens Deployment Server and OpenScape Voice (8K) facilities.Deploy phones and provide staff with any required training. <strong><br \/><\/strong><\/p>\r\n<p><strong>Previous Projects - Blackberry's<\/strong><span style=\"color: #ffffff\">.<br \/><\/span> \u2022 Set up Blackberry Smartphones and Tablets.<span style=\"color: #ffffff\">.<\/span><\/p>\r\n<p>\u2022 Use the Blackberry Enterprise Server (BES) to push out user profiles to BB devices.<span style=\"color: #ffffff\">.<\/span><\/p>\r\n<p>\u2022 Distribute Blackberry devices to staff and provide training.<\/p><\/div><\/div><div class=\"rbt-history-block\"><div class=\"rbt-history-job-degree\">Volunteer<\/div><div class=\"rbt-history-place-time\"><span class=\"rbt-history-company-school\">Marian Call Music<\/span><span class=\"rbt-history-dates\">2012 - Present<\/span><\/div><div class=\"rbt-history-description\"><p>Marian Call is an independent singer-songwriter from Alaska, US. When Marian announced she was looking to plan her first ever European Tour I offered to help in any way I could. My role includes: <span style=\"color: #ffffff\">.<\/span><\/p>\r\n<p>\u2022 Help promote Marian through word of mouth and Social Media.<\/p>\r\n<p>\u2022 Contact Independent music review sites and online magazines for possible features and\/or reviews of Marian's albums.<\/p>\r\n<p>\u2022 Press releases to be sent to UK newspapers promoting the October 2012 European Tour.<\/p>\r\n<p>\u2022 Collate list of UK music venues, book stores, comic book stores and coffee shops that offer live entertainment.<\/p>\r\n<p>\u2022 Collate list of accommodation and provide costs.<\/p>\r\n<p>\u2022 Plan public transport travel itinerary for the England leg of the tour and arrange passes and travel cards.<\/p>\r\n<p>\u2022 Design posters, web banners, Facebook cover photos and Twitter backgrounds for tour promotion.<\/p>\r\n<p>\u2022 Contact music sites, online music magazines, geek culture websites and newspapers for various advertisement opportunities to promote Marian's European Tour.<\/p><\/div><\/div><div class=\"rbt-history-block\"><div class=\"rbt-history-job-degree\">IT Manager \/ Marketing Assistant<\/div><div class=\"rbt-history-place-time\"><span class=\"rbt-history-company-school\">Earlswood Garden &amp; Landscape Centre<\/span><span class=\"rbt-history-dates\">2010 - 2013<\/span><\/div><div class=\"rbt-history-description\"><p>Earlswood GLC are a large UK Landscape and Retail Garden Centre based in Earlswood, West Midlands. <span style=\"color: #ffffff\">.<\/span> At Earlswood GLC I had 3 primary roles: Maintain and future proof all IT aspects of the company; Assist the Marketing Manager in creating marketing material and updating the website; Update the SAGE and PayPort EPOS systems with new products, price changes and offers.<\/p>\r\n<p>My role included: <span style=\"color: #ffffff\">.<\/span> <br \/>\u2022 Monitor, maintain and improve the ICT infrastructure by enhancing existing systems and installing new software and hardware; including Servers, Desktop PC\u2019s, Tills and Smartphones<\/p>\r\n<p>\u2022 To complete a daily backup of all company data to External HDD and Cloud.<\/p>\r\n<p>\u2022 Support for all IT related problems.<\/p>\r\n<p>\u2022 Think of and present new ideas to create more brand awareness of the company.<\/p>\r\n<p>\u2022 Assist Marketing Manager with creating new signs, leaflets, brochures, E-Newsletters and web banners using Photoshop and Dreamweaver.<\/p>\r\n<p>\u2022 Design logos, flyers, posters and webpages for Christmas Market and all future events<\/p>\r\n<p>\u2022 Update company website with new products, prices and deals.<\/p>\r\n<p>\u2022 Send Privilege Cards to customers.<\/p>\r\n<p>\u2022 Update EPOS Systems with new products, prices and deals. \u2022 Assist customers and suppliers by phone, E-Mail or in person.<\/p><\/div><\/div><div class=\"rbt-history-block\"><div class=\"rbt-history-job-degree\">Volunteer<\/div><div class=\"rbt-history-place-time\"><span class=\"rbt-history-company-school\">Greets Green Community Centre<\/span><span class=\"rbt-history-dates\">2010<\/span><\/div><div class=\"rbt-history-description\"><p>Greets Green Community Enterprise (GGCE) presently operates community centres, community meeting rooms, managed workspaces, fully equiped IT suites for hire and serviced office accommodation. They also operate after school and school holiday child care facilities, PC Recycling (including the sale of second user machines to charities), IT support and training. My role included: <span style=\"color: #ffffff\">.<\/span><\/p>\r\n<p>\u2022 Assist with the repair, maintenance, rebuilding and stripping of computers.<\/p><\/div><\/div><div class=\"rbt-history-block\"><div class=\"rbt-history-job-degree\">Engineering Support<\/div><div class=\"rbt-history-place-time\"><span class=\"rbt-history-company-school\">Metal Assemblies Ltd<\/span><span class=\"rbt-history-dates\">2002 - 2008<\/span><\/div><div class=\"rbt-history-description\"><p>Formerly known as West Bromwich Tool &amp; Engineering Co. Ltd, Metal Assemblies are one of the biggest providers of Metal Pressings and Welded Assemblies to the Automotive Industry. My role included: <span style=\"color: #ffffff\">.<\/span><\/p>\r\n<p>\u2022 Enter new and existing part information onto the In-House system, including material specifications, operations, rates and purchase information.<\/p>\r\n<p>\u2022 Think of and present ideas to improve the In-House system.<\/p>\r\n<p>\u2022 Create and issue Packaging Specifications, organize packaging for new projects and design specialized packing cells if needed.<\/p>\r\n<p>\u2022 Use I-DEAS, Rhino, Forming Suite, AutoVue and TransMagic to create, translate and blank CAD and gather information ready for quoting.<\/p>\r\n<p>\u2022 Enter a material breakdown of the parts onto the International Material Database System.<\/p>\r\n<p>\u2022 Assist in the quotations of new work.<\/p>\r\n<p>\u2022 I.T Manager<\/p>\r\n<p>\u2022 Create and\/or issue drawings to the Quality Office.<\/p>\r\n<p>\u2022 Create videos of the company for a presentation to potential new customers.<\/p>\r\n<p>\u2022 Think of, present and implement new ideas to help the company grow and move forward.<\/p><\/div><\/div><div class=\"rbt-history-block\"><div class=\"rbt-history-job-degree\">Administrative Assistant<\/div><div class=\"rbt-history-place-time\"><span class=\"rbt-history-company-school\">Training for Tomorrow<\/span><span class=\"rbt-history-dates\">2001 - 2002<\/span><\/div><div class=\"rbt-history-description\"><p>Training for Tomorrow were a part European funded initiative that offered a wide range of courses to meet the needs of individuals, employees, employers, business and organisations. My role included: <span style=\"color: #ffffff\">.<\/span><\/p>\r\n<p>\u2022 Assist Marketing Consultant in creating marketing material.<\/p>\r\n<p>\u2022 Assist Recruitment Consultants in finding Office Junior positions.<\/p>\r\n<p>\u2022 Cover for Receptionist during dinner hours.<\/p><\/div><\/div><\/div><div class=\"rbt-section-heading\">Qualifications and Education<\/div><div class=\"rbt-history-blocks\"><div class=\"rbt-history-block\"><div class=\"rbt-history-place-time\"><span class=\"rbt-history-company-school\">PAT Testing<\/span><span class=\"rbt-history-dates\">2010<\/span><\/div><\/div><div class=\"rbt-history-block\"><div class=\"rbt-history-place-time\"><span class=\"rbt-history-company-school\">CISCO CompTIA A+<\/span><span class=\"rbt-history-dates\">2010<\/span><\/div><\/div><div class=\"rbt-history-block\"><div class=\"rbt-history-job-degree\">Level 3<\/div><div class=\"rbt-history-place-time\"><span class=\"rbt-history-company-school\">NVQ I.T Professional\/Practitioner<\/span><span class=\"rbt-history-dates\">2008<\/span><\/div><\/div><div class=\"rbt-history-block\"><div class=\"rbt-history-place-time\"><span class=\"rbt-history-company-school\">Fire Marshall Training<\/span><span class=\"rbt-history-dates\">2007<\/span><\/div><\/div><div class=\"rbt-history-block\"><div class=\"rbt-history-job-degree\">Level 2<\/div><div class=\"rbt-history-place-time\"><span class=\"rbt-history-company-school\">Key Skills Communication<\/span><span class=\"rbt-history-dates\">2004<\/span><\/div><\/div><div class=\"rbt-history-block\"><div class=\"rbt-history-job-degree\">Level 2<\/div><div class=\"rbt-history-place-time\"><span class=\"rbt-history-company-school\">Key Skills Application of Number<\/span><span class=\"rbt-history-dates\">2004<\/span><\/div><\/div><div class=\"rbt-history-block\"><div class=\"rbt-history-job-degree\">Level 3<\/div><div class=\"rbt-history-place-time\"><span class=\"rbt-history-company-school\">Advanced Modern Apprenticeship in Business Administration<\/span><span class=\"rbt-history-dates\">2004<\/span><\/div><\/div><div class=\"rbt-history-block\"><div class=\"rbt-history-place-time\"><span class=\"rbt-history-company-school\">I-DEAS Introduction to Part Modelling and 3D Drafting<\/span><span class=\"rbt-history-dates\">2004<\/span><\/div><\/div><div class=\"rbt-history-block\"><div class=\"rbt-history-job-degree\">Level 2<\/div><div class=\"rbt-history-place-time\"><span class=\"rbt-history-company-school\">Foundation Modern Apprenticeship in I.T<\/span><span class=\"rbt-history-dates\">2003<\/span><\/div><\/div><div class=\"rbt-history-block\"><div class=\"rbt-history-job-degree\">Level 2<\/div><div class=\"rbt-history-place-time\"><span class=\"rbt-history-company-school\">NVQ in Business Administration<\/span><span class=\"rbt-history-dates\">2002<\/span><\/div><\/div><div class=\"rbt-history-block\"><div class=\"rbt-history-job-degree\">Distinction<\/div><div class=\"rbt-history-place-time\"><span class=\"rbt-history-company-school\">FEFC Word Processing<\/span><span class=\"rbt-history-dates\">2001<\/span><\/div><\/div><div class=\"rbt-history-block\"><div class=\"rbt-history-place-time\"><span class=\"rbt-history-company-school\">Wodensborough Community Technology College<\/span><span class=\"rbt-history-dates\">1995 - 2000<\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-23","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/leedaniels.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/23","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/leedaniels.co.uk\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/leedaniels.co.uk\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/leedaniels.co.uk\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/leedaniels.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=23"}],"version-history":[{"count":6,"href":"https:\/\/leedaniels.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/23\/revisions"}],"predecessor-version":[{"id":121,"href":"https:\/\/leedaniels.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/23\/revisions\/121"}],"wp:attachment":[{"href":"https:\/\/leedaniels.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=23"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}